Terms and Conditions

Last Updated: 3rd March 2026

Please read these terms carefully before using our services.

1. Rental Requirements

  • A valid driver's license issued at least 1 year before the rental date is required for self-drive rentals.
  • A valid government-issued photo ID (CNIC or passport) is required for all rentals.
  • Self-drive rentals are available to drivers aged 21 years or older.
  • Tourists must present a valid international driving license and passport to qualify for self-drive rental.

2. Rental Period

  • The minimum rental duration for all bookings (monthly or quarterly, with driver or self-drive) is 1 calendar month.
  • Rental extensions are subject to vehicle availability and must be requested before the rental period ends.
  • Late returns may incur additional charges.

3. Payment and Fees

  • Monthly Package: 1 month advance rent upfront before the rental period begins. No security deposit required.
  • Quarterly Package: 1 month advance rent plus 1 month security deposit upfront before the rental period begins.
  • Monthly Package bookings are billed monthly at the standard monthly rate.
  • Quarterly Package bookings are billed monthly at the discounted quarterly rate for the 3-month commitment period.
  • Accepted payment methods: cash, bank transfer, and credit/debit card.
  • The security deposit is refundable following a satisfactory end-of-contract inspection.
  • Additional charges apply for extra services, late returns, and vehicle damage.
  • Fuel policy: The vehicle must be returned with the same fuel level as at pickup, or a per-kilometre charge will apply.

4. Use of Vehicle

  • The customer must comply with all applicable laws and regulations of Pakistan while operating the vehicle.
  • Use of the vehicle for illegal activities, racing, towing, or driving under the influence of alcohol or drugs is strictly prohibited.
  • Self-drive rental vehicles are restricted to use within Karachi city limits.
  • Out-of-city travel requires a Khalifah Motors driver.
  • There are no mileage restrictions on any rental.

5. Insurance and Liability

  • Basic insurance is included with all rentals.
  • All package rental vehicles are fully covered by insurance.
  • For self-drive rentals, the customer is responsible for all damage repair costs and rental costs incurred during the repair period.
  • Major repairs for self-drive rentals are covered by insurance, with the customer responsible for the deductible and rental costs during repairs.
  • In the event of an accident, the customer must report the incident immediately to Khalifah Motors and to the relevant local authorities.

6. Cancellations and Refunds

  • Early termination of a Quarterly Package: all months used will be billed at the standard Monthly Package rate, with no additional penalty.
  • Monthly Package cancellation requires appropriate notice to Khalifah Motors prior to the next billing cycle.
  • Refunds are processed within 15 working days from the rental end date.

7. Privacy and Data

Personal information is collected and used in accordance with our Privacy Policy.

8. Changes to These Terms

  • Khalifah Motors reserves the right to modify these terms at any time.
  • Changes become effective immediately upon posting to the website.

9. Governing Law

  • These terms are governed by the laws of the Islamic Republic of Pakistan.
  • The courts of Pakistan have exclusive jurisdiction over any disputes arising from these terms.

10. Contact Us

If you have any questions about these terms, please reach out via our Contact Us page or contact us directly:

Phone: +92 336 3318868
Email: khalifahmotors@gmail.com
Address: Shop #1 Pioneer White Palace KDA Scheme 33, Karachi, Pakistan

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