Frequently Asked Questions

Yes, modifications or cancellations are permitted under our cancellation policy. Changes must align with terms outlined in your booking confirmation.

Luxury/SUV/Vans: At least 1–2 weeks ahead for peak seasons or events
Sedan/Budget: 1–3 days in advance (same-day bookings possible if vehicles are available)

Free cancellation 24+ hours before pickup. Cancellations within 24 hours incur a one-day rental fee.

All Luxury cars, SUVs, Vans/Coasters, and Sedan/Budget cars (optional). Self-drive is limited to select Budget/Sedan cars within Karachi.

Yes, for Budget/Sedan cars in Karachi. A valid license (1+ years old) and security deposit are required.

SUVs, Vans/Coasters, Luxury, and Sedan cars can travel out-of-city with a driver. Budget cars are city-only.

Licensed professionals with clean records, local expertise, and trained in customer service.

No mileage restrictions for any vehicle category.

Return the car with the same fuel level provided, or pay per kilometer at pickup.

Required for self-drive rentals. Amount varies by car category (refundable post-return inspection).

With driver: Fully covered by insurance
Self-drive: All damage repairs and rental costs during repairs are the customer’s responsibility. Major repairs are covered by insurance, with the customer responsible for the deductible along with rentals.

Drivers aged 21+ with valid license (1+ years old). Tourists need international license and passport.

Suzuki Alto, Wagon R, Toyota Yaris/Corolla, and Honda BRV (automatic transmission).

Cash, bank transfer, or credit/debit card (if applicable).

PKR 1500 for self-drive deliveries (waived for chauffeur-driven bookings).

Currently serving Karachi. Out-city trips require a driver.

Yes! Contact us to register your vehicle (terms apply).

With driver: 3+ hours (varies by category)
Self-drive: 2+ days

A monthly package is billed at the standard monthly rate (e.g., PKR 200,000/month for a Toyota Yaris with driver). A quarterly package commits you to 3 months and is billed at a discounted rate (e.g., PKR 175,000/month for a Toyota Yaris), saving you PKR 25,000 per month — PKR 75,000 over the full quarter. Quarterly packages are available for both driver-included and driver-optional cars.

When starting a package, you pay 1 month’s advance rent plus 1 month’s security deposit upfront. The advance rent covers your first month of service. The security deposit is held as a guarantee and returned at the end of your contract.

Yes, the security deposit is fully refundable at the end of your contract, provided there is no damage to the vehicle or breach of contract terms. In such cases, the deposit may be applied against the outstanding amount.

If you use the vehicle for fewer than 3 months, the months used are billed at the standard monthly rate. For example, if you take a Toyota Yaris on a quarterly package (PKR 175,000/month) but only use it for 4 months: months 1–3 are billed at PKR 175,000 each, and month 4 is billed at the monthly rate of PKR 200,000 — totalling PKR 725,000.

Yes, you can upgrade from a monthly to a quarterly contract at any time. The discounted quarterly rate will apply from the start of the new 3-month commitment period.

The minimum rental period for monthly packages is 1 month.

No, intercity trips are not included in the monthly or quarterly package rate. Intercity travel is charged separately based on the route and vehicle. Please contact us for intercity fare details.